Due to the nature of electronic transactions, WE CANNOT ACCEPT CANCELLATIONS, RETURNS, REFUNDS OR EXCHANGES once a transaction has been fulfilled. Please take extra care when entering the target email address. We will not be held liable for erroneous or mistaken entry of the email address.
Cignal TV was launched in 2009 and is currently the country's premier DTH satellite provider. It transmits 102 channels including free-to-air, SD and HD channels to household and commercial venues nationwide. It also offers a mix of 12 audio channels and on-demand service through pay-per-view channels. Cignal is owned by Cignal TV, a subsidiary of MediaQuest Holdings, the media partner of PLDT Group.
CignalTV Official Website
Frequently Asked Questions
CignalTV Hotline +632-244-9251
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Please make sure to enter the correct email address and mobile number (if you choose to send via SMS).
FOR E-LOAD/PINS/SMART MONEY LOAD PURCHASES:
Due to the nature of electronic load ("e-load"), PINS and Smart Money load, we cannot accept cancellations, returns or exchanges.
Please take extra care when entering the mobile prepaid number or 16-digit SMART Money account number, to make sure that it is valid, active, and indeed the number you wish to top up. We will not be held liable for erroneous or mistaken entry of the prepaid number or SMART Money account number.